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Image by Annie Spratt
Image by Krzysztof Hepner

Features and Benefits

Occupi's Features

  • SMART caseloads powered by Artificial Intelligence and Machine Learning technology.

  • Companion App that guides users, presents caseloads and provides tenancy insights.

  • Occupi identifies tenants who are likely to fall further into arrears and prioritises them.

  • Propensity model that highlights the best targets for intervention.

  • Predictive functions that allow teams to be proactive in providing support to financially unstable tenancies.

  • Inclusion models allow teams to identify the tenants most in need of financial aid or benefits, securing future financial stability.

  • Configuration settings allow for fully customisable caseloads, enabling managers to utilise the power of AI for specific objectives.

Image by Denise Jans

Occupi's Benefits

  • Maximises teams’ productivity through data-driven intelligence and tenancy insights.

  • Understands tenants’ behaviours and continuously improves its recommendations using Machine Learning technology.

  • Enables sustainable income management and financial inclusion support through targeted preventative strategies.

  • Identifies future arrears cases before they happen, allowing teams to be proactive in preventing debt.

  • Removes technical arrears and non-actionable cases from your teams' caseloads, instantly reducing your teams' workloads by up to 40%.

  • Asset intelligence functions enables housing associations to maintain properties using a targeted and data-focused approach.

  • Can be accessed via the Companion App or integrated into your existing HMS platform for seamless deployment within your housing association.

My team finds CX Housing so frustrating. They tried to create their own workarounds to make up for the limitations of the system. This is not the way income collection and arrears should be managed. Occupi gives our teams exactly what they need. It's night and day.

Occupi Customer

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