Tom O'Connell
What is SMART Working?
Why 2023 is the year for SMART working. The UK social housing sector is facing a tough year ahead. Of the 4.4 million homes managed by...
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Tom O'Connell
- Feb 20
- 2 min
S: Staff Satisfaction
Improving morale within income teams through SMART working. The first of Occupi’s five values is Staff Satisfaction. The current state of...
Tom O'Connell
- Feb 19
- 2 min
M: Managed Arrears
How housing associations can combat consistently growing arrears. The second of Occupi’s five SMART values is Managed Arrears. Since...
Tom O'Connell
- Feb 18
- 2 min
A: AI at the Core
How housing associations’ outdated systems cause issues for tenants and staff. The third of Occupi’s five values is AI at the Core. From...
Tom O'Connell
- Feb 17
- 2 min
R: Reduced Effort
How the ‘work harder, not smarter’ attitude is affecting officers and tenants alike, and why utilising AI is the key to success.
Tom O'Connell
- Feb 16
- 2 min
T: Tenant Wellbeing
How the relationship between tenants and social landlords has been negatively affected and how Occupi can help to alleviate these issues....
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